Client: National media publisher with a subscription business
Role: Revenue Recovery Architect • Systems Integrator
Timeline: ~2 month
Stack: Stripe, Vindicia, Zapier, Python
🚨 The Challenge
Subscription payments were failing—and not coming back.
Recovery logic was split between Stripe, Vindicia, and custom systems.
Manual fixes were slow, error-prone, and unsustainable.
The business needed a recovery system that could work automatically and at scale.
🧠 My Role
I architected a resilient recovery pipeline that automated the entire process—from failure detection to access restoration—without draining engineering time.
🔧 Solutions Delivered
Audited the full stack to find gaps in retry logic and entitlement handling
Unified workflows across Stripe, Vindicia, and internal platforms
Built a Zapier-based automation system to track failures, trigger retries, and restore access
Designed automation flows to handle API flakiness, delays, and odd edge cases
Delivered a low-maintenance, self-correcting system that didn’t need dev babysitting
📈 Business Outcomes
Reclaimed 10%+ of failed subscription payments—boosting recurring revenue
Cut churn by automatically restoring access when payments recovered
Eliminated key failure points and support headaches
Delivered a recovery framework built to scale with zero ops overhead
* * *
👉 Still losing revenue to failed payments?
Let’s build a recovery system that doesn’t miss. →
Recover revenue automatically →