Client: Security equipment retailer managing 3,000+ SKUs
Role: Project Manager • Team Lead • Ops Automation Whisperer
Timeline: ~5 months
Stack: Magento, CMS Integration, Inventory Management Tools

🚨 The Problem

The client had a growing catalog of 3,000+ products—but no online storefront and no automated inventory system.

  • Orders were slow and error-prone
  • Inventory restocks lagged behind demand
  • Staff was buried in manual updates and fulfillment tasks
  • Without digital visibility, they were missing customers and leaking sales

They weren’t just behind—they were stuck in an ops loop that couldn’t scale.

🧠 My Role

I led the full digital transformation—planning, scoping, and executing an eCommerce rollout that modernized their entire sales and inventory workflow.

🔧 What I Delivered

  • Delivered a Magento-based eCommerce platform from the ground up
  • Migrated and structured 3,000+ SKUs with clean metadata, search, and categorization
  • Integrated with third-party shipping tools for automated restocking and fulfillment
  • Designed and implemented inventory automation, eliminating human error and delays
  • Enabled real-time sync between the CMS, product listings, and shipping status
  • Provided post-launch support to ensure adoption, performance, and sustainability

📈 Business Results

  • +25% sales growth in the first year, driven by online visibility and product availability
  • 70% reduction in inventory management effort, freeing staff to focus on growth and customer experience
  • 60% faster order fulfillment, reducing customer wait time and improving retention
  • Delivered deep analytics visibility, allowing better forecasting and campaign targeting
  • Positioned the business for long-term growth on a scalable, maintainable digital platform

* * *

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